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Sense and respond : the journey to customer purpose

Barlow, Susan

Sense and respond : the journey to customer purpose - London Palgrave Macmillan 2005

ISBN: 978 1 403 94573 0

Subjects--Topical Terms:
CUSTOMER SERVICES MANAGEMENT

Dewey Class. No.: 658 812 BAR

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Sense and respond : the journey to customer purpose