Service quality dimensions, information communication technology and student satisfaction in schools of business of chartered universities in Kenya /
Kimaita, Jane Naitore
Service quality dimensions, information communication technology and student satisfaction in schools of business of chartered universities in Kenya / Jane Naitore Kimaita ; supervised by Dr. Hellen W. Kabue, Dr. Phares O. Ochola and Dr. Stephen N. Kiriinya. - xv, 168 pages : illustrations ; 30 cm,
A thesis submitted in partial fulfilment for the award of degree of Doctor of Philosophy in Business Administration (Marketing) in the School of Business and Management studies of The Technical University of Kenya.
Includes bibliographical references
The purpose of this study was to explore the effects of service quality on student satisfaction in universities in Kenya and specially students in the schools of business.
Management
658.834 KIM
Service quality dimensions, information communication technology and student satisfaction in schools of business of chartered universities in Kenya / Jane Naitore Kimaita ; supervised by Dr. Hellen W. Kabue, Dr. Phares O. Ochola and Dr. Stephen N. Kiriinya. - xv, 168 pages : illustrations ; 30 cm,
A thesis submitted in partial fulfilment for the award of degree of Doctor of Philosophy in Business Administration (Marketing) in the School of Business and Management studies of The Technical University of Kenya.
Includes bibliographical references
The purpose of this study was to explore the effects of service quality on student satisfaction in universities in Kenya and specially students in the schools of business.
Management
658.834 KIM