Citizen satisfaction and impact evaluation on service delivery in public institutions : evaluation report on the status of compliance of the Public Service with Articles 10 and 232 in service delivery from the citizens perspective : prepared pursuant to Article 234(2)(h) of the Constitution /

Citizen satisfaction and impact evaluation on service delivery in public institutions : evaluation report on the status of compliance of the Public Service with Articles 10 and 232 in service delivery from the citizens perspective : prepared pursuant to Article 234(2)(h) of the Constitution / Public Service Commission. - xxvi, 285 pages : illustrations ; 25 cm.

An official evaluation report measuring citizen satisfaction, impact, and status of compliance within public service institutions in Kenya regarding national values, principles of governance, and public service values (Articles 10 and 232 of the Constitution).

9789914373707


Public service commissions--Kenya.
Constitutional law--Kenya.

351.096762 KEN