The ten principles behind great customer experiences / (Record no. 200685)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00585nam a2200193Ia 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OSt |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20251107084432.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 240806s9999||||xx |||||||||||||| ||und|| |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780273775089 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | Kenya National Library Service . |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 WAT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Watkinson, Matt . |
| 245 #4 - TITLE STATEMENT | |
| Title | The ten principles behind great customer experiences / |
| Statement of responsibility, etc. | Matt Watkinson . |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xviii , 222 pages : |
| Dimensions | 24 cm . |
| 500 ## - GENERAL NOTE | |
| General note | Includes Index |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services . |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books Adult |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Withdrawn status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Cost, normal purchase price | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Preservation, Conservation & Publication | Preservation, Conservation & Publication | 04/28/2015 | DON | 1546.00 | 658.812 WAT | A078527 | 06/24/2025 | 02/19/2024 | Books |