Service quality dimensions, information communication technology and student satisfaction in schools of business of chartered universities in Kenya / Jane Naitore Kimaita ; supervised by Dr. Hellen W. Kabue, Dr. Phares O. Ochola and Dr. Stephen N. Kiriinya.

By:

Kimaita, Jane Naitore

Material type: Text

TextNairobi : The Technical University of Kenya, 2024Description: xv, 168 pages : illustrations ; 30 cmSubject(s):

Management

DDC classification:

658.834 KIM

Summary: The purpose of this study was to explore the effects of service quality on student satisfaction in universities in Kenya and specially students in the schools of business.

List(s) this item appears in: Sylvia KNB 2024

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Holdings
Item type	Current library	Collection	Call number	Vol info	Status	Notes	Date due	Barcode
Books	Preservation, Conservation & Publication Kenyana	Legal Deposit	650.834 KIM (Browse shelf(Opens below))	2025-460	Not for loan	Not for loan		B235614
Books	Preservation, Conservation & Publication Kenyana	Legal Deposit	650.834 KIM (Browse shelf(Opens below))	2025-460	Not for loan	Not for loan		B235613

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Previous	650.76 WAR Topical K.C.S.E business studies with sample paper K.C.S.E. business studies 2006	650.76 WEK Peak Revision KCSE Business Studies	650.76 WEK Peak Revision KCSE Business Studies	650.834 KIM Service quality dimensions, information communication technology and student satisfaction in schools of business of chartered universities in Kenya /	650.834 KIM Service quality dimensions, information communication technology and student satisfaction in schools of business of chartered universities in Kenya /	650.9676 INT Introduction to business: a kenyan perspective	650.9676 INT Introduction to business: a kenyan perspective	Next

A thesis submitted in partial fulfilment for the award of degree of Doctor of Philosophy in Business Administration (Marketing) in the School of Business and Management studies of The Technical University of Kenya.

Includes bibliographical references

The purpose of this study was to explore the effects of service quality on student satisfaction in universities in Kenya and specially students in the schools of business.

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Service quality dimensions, information communication technology and student satisfaction in schools of business of chartered universities in Kenya / Jane Naitore Kimaita ; supervised by Dr. Hellen W. Kabue, Dr. Phares O. Ochola and Dr. Stephen N. Kiriinya.

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