Fisher,Roger <br/><br/>
Beyond reason : using emotions as you negotiate  

 - New York    Penguin Books  2005 
<br/><br/><label>ISBN: </label>978-0-14-303778-1 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Emotions
<br/><br/><label>Dewey Class. No.: </label>302.3 FIS