Ortiz,Chris A <br/><br/>
The Psychology of lean improvements : why organizations must overcome resistance and change the culture  

 - London    CRC Press  2012 
<br/><br/><label>ISBN: </label>978-1-439-87879-8 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.5 ORT