TY  - BOOK
AU  - Ogrizek,Michel
TI  - Communicating in crisis : a theoretical and practical guide to crisis management 
SN  - 978-0-202-30632-2
U1  - 658.4056 OGR 
PY  - 1997///
CY  - New York 
PB  -  Aidine De Gruyter
KW  - Crisis management
ER  -