TY  - BOOK
AU  - Wang, John
TI  - Information Systems and New Applications in the Service Sector : models and methods 
SN  - 978-1-609-60138-6
U1  - 658.4038011 WAN 
PY  - 2011///
CY  - New York 
PB  -   IGI Global
KW  - Information Technology
ER  -