TY  - BOOK
TI  - Information and service delivery: case studies from Kenya and Ethiopia edited by Sahr Kpundeh, Gilbert Khadiagala and Shyamal Chowdhury
U1  - 003.09676 INF 
CY  - Newyork
PB  -  The International Bank for reconstruction and development  2008.
KW  - Systems
ER  -