Hoyle,David. <br/><br/>
ISO 9000 Quality Systems Handbook: Completely Revised in response to ISO 9000:2000. 

 - Oxford   Butterworth  2001 
<br/><br/><label>ISBN: </label>978 0 7506 4451 8 
<br/><br/><label>Dewey Class. No.: </label>658 401 HOY