TY  - BOOK
AU  - Noori, Hamid
TI  - production and operations management:  total quality and responsiveness 
SN  - 978 0 07 113528 3
U1  - 658 5 NOO NO 4 
PY  - 1995///
CY  - New York
PB  -   McGraw-Hill
KW  - PRODUCTION MANAGEMENT
ER  -