TY  - BOOK
AU  - Heron, John 
TI  - The facilitators' handbook 
SN  - 978 0 89397 355 1 U S 0 7494 0010 2 U K
U1  - 658 312404 HER NO 4 
PY  - 0000/// Nichols Pub
CY  - London 
PB  -  Kogan Page ; New York 
KW  - GROUP FACILITATION
ER  -