TY  - BOOK
AU  - NULL
TI  - Key management models : the management tools and practices that will improve your business 
SN  - PSEUDO 0 273 60201 5 0 273 60201 5
U1  - 658 KEY 
PY  - 2003///
CY  - Harlow 
PB  -  Prentice-hall
ER  -