Grandey, Alicia  ed. <br/><br/>
Emotional labor in the 21st century : diverse perspectives on the psychology of emotion regulation at work  

 - New York    Routledge Academic   2013 . 
<br/><br/><label>ISBN: </label>978 1 8487 2949 0 
<br/><br/><label>Subjects--Topical Terms: </label><br/>NONVERBAL COMMUNICATION IN THE WORKPLACE
<br/><br/><label>Dewey Class. No.: </label>331 256 EMO