TY  - BOOK
AU  - Schumacher, Robert M. editor
TI  - The Handbook of global user research 
SN  - 9780000000000
U1  - 745 2 HAN 
PY  - 0000/// Morgan Kaufmann
CY  - Burlington
PB  -  MA 
KW  - PROJECT MANAGEMENT HANDBOOKS MANUALS ETC
ER  -