Charan,Ram <br/><br/>
What the customer wants you to know : how everybody needs to think differently about sales  

 - New York    Portfolio  2007 
<br/><br/><label>ISBN: </label>978 1 591 84165 4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>CUSTOMER RELATIONS
<br/><br/><label>Dewey Class. No.: </label>658 85 CHA