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	1.	No cover image available No cover image available No cover image available Achieving exceptional customer experiences:the power of stellar customer service and operational excellence by Mosong Stephen Material type: Text Publication details: Nairobi Aura 2014 Availability: Items available for loan: Preservation, Conservation & Publication (1)Location, call number: Kenyana 658.812MOS. Place hold Add to cart (remove)
	2.	No cover image available No cover image available No cover image available Achieving exceptional customer experiences:the power of stellar customer service and operational excellence Stephen Mosong by Mosong Stephen Material type: Text Publication details: Nairobi Aura 2014 Availability: Items available for loan: Nakuru Preservation Facility (1)Location, call number: Kenyana 658.812MOS. Place hold Add to cart (remove)
	3.	No cover image available No cover image available No cover image available Customer service at its best ! : a collection of 202 short thoughts that make a big difference in how we serve our customers! Material type: Text Publication details: Nairobi [s.n.] 2013 Availability: Items available for loan: Preservation, Conservation & Publication (1)Location, call number: Kenyana 658.812 CUS. Place hold Add to cart (remove)
	4.	No cover image available No cover image available No cover image available Customer service at its best ! : a collection of 202 short thoughts that make a big difference in how we serve our customers! Material type: Text Publication details: Nairobi [s.n.] 2013 Availability: Items available for loan: Preservation, Conservation & Publication (1)Location, call number: Kenyana 658.812 CUS. Place hold Add to cart (remove)
	5.	No cover image available No cover image available No cover image available Services marketing quarterly [electronic resource]. Material type: Continuing resource; Format: available online ; Type of continuing resource: periodical Publisher: [Abingdon] : Taylor & Francis In: Library, Information Science & Technology Abstracts Online resources: Abstracts available: May 2001-. Available in Library, Information Science & Technology Abstracts. Availability: No items available. Add to cart (remove)

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