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Cases in Total Quality Management by
Material type: Text Text
Publication details: Oxford Butterworth-Heinemann 1994
Availability: Items available for loan: Preservation, Conservation & Publication (1)Location, call number: Africana 658.562 OAK.

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2.
Quality : a critical introduction by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: London ; New York Routledge 1998
Availability: Items available for loan: Information Access (1)Location, call number: IA 658 562 BEC NO 4.

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