000 00403nam a2200145Ia 4500
008 240806s9999||||xx |||||||||||||| ||und||
020 _a978-0-14-303778-1
040 _aKenya National Library Service
082 _a302.3 FIS
100 _aFisher,Roger
245 0 _aBeyond reason : using emotions as you negotiate
260 _aNew York
_b Penguin Books
_c2005
650 _aEmotions
942 _cBK
999 _c200457
_d200457