000 00585nam a2200193Ia 4500
003 OSt
005 20251107084432.0
008 240806s9999||||xx |||||||||||||| ||und||
020 _a9780273775089
040 _aKenya National Library Service .
082 _a658.812 WAT
100 _aWatkinson, Matt .
245 4 _aThe ten principles behind great customer experiences /
_cMatt Watkinson .
300 _axviii , 222 pages :
_c24 cm .
500 _aIncludes Index
650 _aCustomer services .
942 _cBKS
_2ddc
999 _c200685
_d200685