000			00396nam a2200133Ia 4500
008			240806s9999||||xx |||||||||||||| ||und||
040			_aKenya National Library Service
082			_a658.562 OAK
100			_aOakland,John S.
245		0	_aCases in Total Quality Management
260			_aOxford _b Butterworth-Heinemann _c1994
650			_aTotal quality management -Case studies.
942			_cBK
999			_c210585 _d210585