000			00378nam a2200133Ia 4500
008			240806s9999||||xx |||||||||||||| ||und||
040			_aKenya National Library Service
082			_a658.812BRA
100			_aBradley, Sally.
245		0	_aCustomers service candidate handbook Sally Bradley
260			_aHeinemann publisher 2003
650			_aGeneral Management
942			_cBK
999			_c232521 _d232521