000 | 00358nam a2200121Ia 4500 | ||
---|---|---|---|
008 | 240531s9999 xx 000 0 und d | ||
020 | _aMANAGING THE PUBLIC SERVICE NO 13 | ||
082 | _a351 EMP | ||
100 | _aAyeni, Victor | ||
245 | 0 | _aEmpowering the customer : the citizen in public sector reform | |
260 |
_aLondon _b Commonwealth _c2001 |
||
942 | _cANF | ||
999 |
_c310114 _d310114 |