000 00326nam a2200109Ia 4500
008 240531s9999 xx 000 0 und d
082 _aR658 HAK
100 _aHakes, Chris.
245 4 _aThe corporate self assessment handbook: for measuring business excellence.
260 _aLondon
_b Chapman and hall. 1995.
942 _cAREF
999 _c330256
_d330256