| 000 | 00375nam a2200133Ia 4500 | ||
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| 008 | 240531s9999 xx 000 0 und d | ||
| 020 | _a978 0 7619 1742 7 | ||
| 082 | _a658 812 NEW | ||
| 100 | _aFitzsimmons, James A. | ||
| 245 | 0 | _aNew service development: creating memorable experiences | |
| 260 |
_aLondonn _b Sage _c1999 |
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| 650 | _aPRODUCT MANAGEMENT | ||
| 942 | _cANF | ||
| 999 |
_c332112 _d332112 |
||