000 | 00404nam a2200133Ia 4500 | ||
---|---|---|---|
008 | 240531s9999 xx 000 0 und d | ||
020 | _a978 1 591 84165 4 | ||
082 | _a658 85 CHA | ||
100 | _aCharan,Ram | ||
245 | 0 | _aWhat the customer wants you to know : how everybody needs to think differently about sales | |
260 |
_aNew York _b Portfolio _c2007 |
||
650 | _aCUSTOMER RELATIONS | ||
942 | _cNF | ||
999 |
_c365087 _d365087 |