000 00308nam a2200121Ia 4500
008 250224s9999 xx 000 0 und d
020 _a9780273722816
082 _a352.4PRO
100 _aProwle Malcolm
245 0 _aManaging and reforming modern public services
260 _bpearson
_c2010
942 _cBK
999 _c460724
_d460724