000 00304nam a2200121Ia 4500
008 250224s9999 xx 000 0 und d
020 _a9780750657402
082 _a658.4013OKA
100 _aOakland John
245 0 _aTotal Quality Management Text With Cases
260 _bElsevier
_c2000
942 _cBK
999 _c468261
_d468261