000 00309nam a2200121Ia 4500
008 250224s9999 xx 000 0 und d
020 _a9780750686334
082 _a658.8GUM
100 _aGummesson Evert
245 0 _aTotal Relationship Marketing
260 _bButterworth Heinnemann
_c2008
942 _cBK
999 _c468362
_d468362