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040 _aKenya National Library Service
082 _a658.834 KIM
100 _aKimaita, Jane Naitore
245 _aService quality dimensions, information communication technology and student satisfaction in schools of business of chartered universities in Kenya /
_cJane Naitore Kimaita ; supervised by Dr. Hellen W. Kabue, Dr. Phares O. Ochola and Dr. Stephen N. Kiriinya.
264 _aNairobi :
_bThe Technical University of Kenya,
_c2024
300 _axv, 168 pages :
_billustrations ;
_c30 cm,
500 _a A thesis submitted in partial fulfilment for the award of degree of Doctor of Philosophy in Business Administration (Marketing) in the School of Business and Management studies of The Technical University of Kenya.
504 _aIncludes bibliographical references
520 _aThe purpose of this study was to explore the effects of service quality on student satisfaction in universities in Kenya and specially students in the schools of business.
650 _aManagement
942 _2ddc
_cBK
_n0
999 _c487351
_d487351