000 01232nam a22002177a 4500
003 OSt
005 20261029124938.0
008 261029b |||||||| |||| 00| 0 eng d
020 _a9789914373707
040 _aKenya National Library Service
082 _a351.096762 KEN
110 _aKenya.
_bPublic Service Commission,
_eissuing body.
245 _aCitizen satisfaction and impact evaluation on service delivery in public institutions :
_bevaluation report on the status of compliance of the Public Service with Articles 10 and 232 in service delivery from the citizens perspective : prepared pursuant to Article 234(2)(h) of the Constitution /
_cPublic Service Commission.
300 _axxvi, 285 pages :
_billustrations ;
_c25 cm.
520 _aAn official evaluation report measuring citizen satisfaction, impact, and status of compliance within public service institutions in Kenya regarding national values, principles of governance, and public service values (Articles 10 and 232 of the Constitution).
650 _aPublic service commissions
_zKenya.
650 _aConstitutional law
_zKenya.
942 _2ddc
_cBK
_n0
999 _c495447
_d495447